The package is valid for 240 days (8 months) and provides 10 hours of technical support. It is focused on comprehensive maintenance of the store’s IT infrastructure, including the server side and remote access.
Scope of services:
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Server administration: installation and configuration of SQL Server components, static IP address configuration, work with non-standard ports.
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Remote access: configuration of Remote Application, secure communication channels, browser-based access.
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Diagnostics: operating system checks for errors and viruses, analysis of Windows event logs, hardware recommendations.
Performs the functions of an external system administrator for your business.
