A comprehensive support package for 330 days (11 months) with a 13-hour limit. Allows covering all technical needs of a retail chain for almost a year. Priority is given to server stability and protection of commercial information.
Scope of services:
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Complex infrastructure: configuration of virtual terminal servers, connection of cloud storage, organization of complex network topologies.
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Training and consulting: individual consultations on new modules, assistance in selecting computer hardware.
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Disaster recovery: emergency recovery after virus attacks, power failures, or database corruption.
The service is provided under the terms of a public offer.
