Automation of e-commerce

Torgsoft performs the main task for online retailers: it stores all product information in the product card, keeps the warehouse inventory up to date, synchronizes data from the accounting program to the online store and marketplaces, imports orders from online platforms, controls product shipment to consumers, and verifies payment for the goods. 

The product's journey from the supplier to the client can be conditionally divided into the following stages:

1. Ordering goods from a supplier or manufacturer

The program gathers information about all counterparties and mutual settlements with them, stores purchase prices and payment terms, forms orders for the supplier, and imports price lists.

2. Stocking goods in the accounting program

To ensure that each product unit is recorded and receives its name, it needs to be stocked in the accounting program. Torgsoft allows the entrepreneur to manage product nomenclature with any characteristics, product directories, manufacturer directories, product photos, different price types, and more.

3. Pricing

The system helps set markup on the product, retail and wholesale prices, and discounts. In Torgsoft, individual price lists can be applied: for each buyer— their prices, and it works with prices in different currencies.

4. Filling out the product card

During the process of stocking goods in the accounting program, it is important to properly fill out the product cards by specifying:

✅Product name

✅SKU, barcode, or serial number from the manufacturer for quick search

✅Description and product features

✅Price

✅Characteristics

✅Manufacturer or country of origin

✅Quantity of the product in stock

5. Synchronization with the online store

All necessary product data can be exported to the online store and marketplaces. The accounting program transfers photos, descriptions, and additional product characteristics to the website or multiple sites. It also synchronizes online orders with the store and allows tracking them from a single center.

6. Order processing 

Torgsoft allows for quick order processing. The manager can view customer information in the program— their name, contacts, delivery address, order content, and payment status. This data can later be used for mass mailings, setting up ads, and informing customers about store promotions.

7. Shipping notifications

From the accounting program, you can send notifications to clients via Viber, email, or SMS about the order status and delivery conditions.

8. Product promotion, advertising

The program allows configuring any marketing activity. Managers gain access to a customer database where various information can be entered: preferences, marital status, and set promotional offers based on customer characteristics.

9. Payment acceptance

The program monitors the payment status for the goods. Managers can generate an invoice for payment and check bank statements from Privat24 and Monobank. 

10. Printing fiscal receipts 

You can connect fiscal registrars or software ECR to the Torgsoft program and conduct online sales in accordance with the law. 

Since 2022, fiscal registrars or software ECR have been mandatory for entrepreneurs, except for those who accept payments exclusively to a settlement account or are sole proprietors of the 1st group.

ECR transmit information about sales or returns of fiscal goods to the tax authorities and print fiscal receipts. 

For proper financial and management accounting, control of operations, and seller actions, it is better to use software ECR. 

11. Product shipment 

The accounting program includes options that allow controlling and organizing the shipment of orders to customers:

• generating invoices,

• generating shipping labels for Nova Poshta and Ukrposhta,

• tracking packages,

• monitoring receipt of orders and payment upon delivery, etc. 

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