How Technical Support works in Torgsoft, how to contact

Technical support at Torgsoft — quick resolution of automation issues
Torgsoft provides daily technical support for accounting software and retail equipment.
✓ Users of the software receive two hours of free warranty technical support immediately after purchasing the program for remote setup and consultations.
✓ You can request prompt online assistance 7 days a week from 9:00 to 18:00. If necessary, our specialists can connect remotely to your computer to assist you.
To order remote support from Torgsoft, you need to:

• Call technical support, or write in Telegram or directly through the Torgsoft accounting software — Help — Technical support request.
• Describe your issue in detail and leave a contact phone number.
• If the issue is complex, the specialist can remotely connect to your computer to solve your problem. To do this, download the remote assistance file TeamViewerQS.exe and run it, provide the ID number that appears in TeamViewerQS, and the Torgsoft specialist will gain temporary access to your computer and promptly provide the necessary assistance.

Torgsoft technical support is available every day.
Order remote assistance: