For comprehensive automation of a home appliance and electronics store, it is necessary to consider the specifics of this business: serial number accounting (IMEI), warranty obligations, the possible presence of a service center, and the sale of kits. Below is a detailed list of necessary software and equipment based on Torgsoft documentation.
1. Torgsoft Licenses
For a home appliance store, the basic "Start" version may be insufficient, as it does not support work with invoices (which is important for selling equipment to legal entities) and more complex loyalty schemes.
Torgsoft-Ultra: the recommended version for a single store. It includes the "Trade with invoice issuance" mode (important for B2B sales), work with VIP clients, more complex marketing tools, and full warehouse accounting.
Torgsoft-Terminal: necessary if you have a chain of stores or plan to manage the business remotely via the Internet. It allows combining multiple points of sale into a single database.
2. Critical options for an electronics store
For full-fledged work with equipment, you will need specific additional modules:
Warranty goods accounting by serial numbers (Code 010): this is the most important option for an electronics store. It allows you to keep records of each unit of goods by a unique serial number or IMEI. You will be able to track the history of the goods (from whom it came, to whom it was sold), check warranty periods, and print warranty cards.
Repair and warranty service (Code 043): if you provide repair services or accept equipment for warranty service. The module allows you to keep records of accepted equipment, repair stages, used spare parts, and print receipts and acts.
Kitting: allows you to create sets (for example, "Assembled Computer" or "Game Console + Gamepad") and sell them as a single unit, automatically writing off components from the warehouse. This function is included in the "Ultra" version.
Bank terminal connection (Code 058): integration of the POS terminal with the program for automatic transfer of the amount to be paid. This eliminates cashier errors when manually entering the amount and speeds up service.
Software PRO (Code 071): for fiscalization of electronics sales (which is mandatory by law). It allows issuing fiscal checks without purchasing a classic cash register.
Synchronization with an online store (Prom/Rozetka/Own website): if you plan to sell equipment online, these options will allow you to automatically upload goods and balances to the site and download orders to the program.
3. Retail equipment
The following set is recommended for an appliance store:
Barcode scanner (2D): for equipment, it is better to take a 2D scanner, as many components and gadgets have QR codes or DataMatrix codes. It is also desirable to consider a wireless scanner so that it is convenient to scan bulky equipment (TVs, refrigerators) without lifting them to the counter.
Label printer: necessary for marking goods that do not have a factory barcode (for example, cables, cases, small accessories) or for printing price tags with serial numbers. It is also used for marking equipment under repair.
Receipt printer: used for printing fiscal checks (via software PRO), non-fiscal checks, warranty cards, and repair acceptance receipts.
Computer or Laptop: must be based on Windows OS. This is the main workplace. You can also use a touch monoblock to save space at the checkout.
4. Main features of the program for an electronics store
Implementing Torgsoft provides the following key capabilities:
Accounting by IMEI and serial numbers: you will always know when and from which supplier a specific phone or laptop came, and to whom it was sold. This is critical for warranty and preventing product swapping upon return.
Warranty cards: automatic printing of warranty cards upon sale with filled-in serial numbers and warranty terms.
Trade with invoice issuance: the ability to issue invoices, expenditure waybills for corporate clients, reserve goods for orders, and track non-cash payments.
Service center: a full cycle of customer service — from accepting a broken device (with photo fixation of the condition via webcam) to issuing a repaired product with a certificate of completion.
Personnel control: setting access rights so that salespeople cannot see purchase prices or change settings, as well as accounting for the sales of each manager to calculate wages.
Integration with Nova Poshta: for sending orders across Ukraine with automatic creation of shipping documents directly in the program.
For testing, you can download a free demo version for 30 days, which has full functionality (including repair and serial number options) to check how it works in practice.
