For the complex automation of a flower shop, the Torgsoft program offers specialized tools that take into account the specifics of the business: perishable goods, the need for bouquet assembly (bundling), demand seasonality, and working with a client base. Here is a detailed list of the necessary software, options, equipment, and a description of capabilities.
1. Torgsoft Licenses
The choice of license depends on the scale of your business (one shop or a chain) and the need for complex bouquet assembly functions.
Torgsoft-Start: a basic version for one shop (one workplace). It allows for inventory management, sales, warehouse accounting, and working with the customer base. Suitable for a small point of sale where mostly ready-made flowers are sold individually or in pots, without complex analytics or network operation.
Torgsoft-Ultra: an extended version for one or several computers within one local network (shop). Recommended for the flower business as it contains the built-in "Assembly" function (allows creating bouquets from components — flowers, ribbons, packaging) and "Disassembly", as well as extended marketing tools.
Torgsoft-Terminal: necessary if you have a chain of shops or plan to manage the shop remotely via the Internet. Allows connecting remote cash registers and warehouses to a single database online.
2. Necessary Additional Options
For a flower shop, options that speed up service and legalize activities are critical:
Software PRRO (Software ECR): a mandatory option for fiscalizing receipts in accordance with legislation. Allows sending electronic receipts to the tax office without purchasing a physical cash register.
Bank Terminal Connection: allows connecting a POS terminal to the program. When paying by card, the amount is automatically transferred to the terminal, which eliminates seller errors during manual entry and speeds up queue service on holidays. This option is purchased as an annual subscription.
Production (or using the Assembly mode in Ultra): if you create complex compositions, this function allows writing off materials (flowers, sponges, baskets) at the moment of selling the finished bouquet according to a technological card.
Mass SMS and E-mail Mailing: critical for the flower business to remind clients about important dates (Birthdays, anniversaries) and inform about fresh deliveries.
Deleting Closed Period Statistics: useful for clearing the database of old data to speed up the program's operation due to a large number of small transactions.
3. Trade Equipment
For a flower shop, compactness and resistance to moisture/dust are important.
Receipt Printer: necessary for printing fiscal and non-fiscal receipts. A model with an auto-cutter (for example, Xprinter XP-Q90EC) is recommended for speed of operation.
Label Printer: used for printing price tags with barcodes for pots, related products (fertilizers, pots), and bouquets. You can choose a universal 2-in-1 printer (receipts + labels), for example, Xprinter XP-370B, if you need to save space.
Barcode Scanner: for a flower shop, it is better to choose a wireless scanner. This will allow the florist to move freely around the store and scan large pots or bouquets without bringing them to the checkout.
Computer or POS Monoblock: a touch monoblock is a more convenient and aesthetic solution for the florist's counter, takes up less space, and is better protected from dust/moisture ingress than a regular laptop.
4. Main Features of the Program for a Flower Shop
Torgsoft covers the specific needs of the niche:
Accounting for Perishable Goods and Write-offs: quick write-off of wilted flowers or defects to see real profits and losses.
Bouquet Assembly (Bundling): you can sell a bouquet as a single item, and all its components (roses, greenery, paper, ribbon) will be automatically written off from the warehouse. This allows controlling flower stocks individually.
Seasonality and Purchasing Planning: sales analysis allows forecasting demand for holidays (March 8, February 14) and ordering the exact amount of goods to avoid surpluses that spoil quickly.
Working with Clients (CRM): maintaining a client base, accounting for their holidays and preferences. Possibility to set up reminders and discounts for regular customers.
Pre-orders: a function for accepting orders from clients for a specific date (for example, wedding bouquets) with the possibility of making a prepayment.
Inventory: the ability to conduct re-accounting (including partial, by product groups) without stopping the shop's operation, using a scanner or a data collection terminal.
To start, you will also need technical support for the initial setup of receipt templates, labels, and equipment connection (usually free hours are provided with purchase, then — paid packages).
