Product rental — the option automates accounting for goods issued to customers for temporary use: it records rental periods, deposits, payments, returns and automatically reserves the goods in the warehouse. The main result is that a rented product is protected from accidental sale at the cash register, while return dates and deposit amounts are always under control. It is suitable for businesses that systematically rent out goods.
What the Product Rental option can do
Accounting, periods and booking
- Rental accounting — records the issue of goods with the start and end date and time; two rental types are available: daily and hourly.
- Date-based booking — when selecting goods for a period, the program shows only items available on those dates, so overlaps are avoided.
- Cost calculation — for each product, a daily price and an hourly price are set, and the program calculates the total based on the actual rental period.
Reservation and product control
- Automatic reservation — as soon as a product is issued for rental, it moves to the reserve warehouse and becomes unavailable for sale at the cash register.
- Return control — you can see which customer must return which item and by what deadline.
Deposit and payment
- Deposit accounting — receiving and returning the deposit are processed as separate financial documents.
- Partial withholding — when the product is returned, the deposit amount may be returned only partially, for example, if the product is damaged.
- Offsetting the deposit against payment — the setting «Reduce the deposit amount by the rental cost» allows part of the deposit to be applied as payment for the service.
- Payment moment — the settings define when the customer pays for the rental: when creating the request or at the start of the rental.
- Rental without a deposit — if no deposit amount is assigned to the product, the rental starts only with payment for the service.
- Payment notification — the customer can be sent a notification about the receipt of funds.
Documents and statuses
- Document printing — from the rental window, you can print a rental agreement, delivery note, certificate of completed works, as well as financial documents for receiving and returning the deposit.
- Visual statuses — each request has a color-highlighted status: «Waiting for rental», «Rental started» (green), «Rental completed» (gray) and «Rental canceled».
- Cancellation with refund — with the corresponding setting, when canceled, the paid rental cost is returned to the customer.
Customers and repeat requests
- Customer card — passport details are entered into the request: series, number, issuing authority, registered address, and the customer’s rental history is stored.
- Period extension — the rental period can be extended by transferring the already paid deposit to a new period.
- Data copying — when the customer contacts again, their passport details and address are inserted from the previous card.
No other paid options are required for rental operation. For more complete accounting, the option can be combined with related options: Discount Club — discounts and bonuses for regular renters, Customer Profile and Binotel Calls — customer interaction history, Cloud Data Archive — protection of the rental database.
More about the option: torgsoft.ua/options/rentals/
