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Accounting software and trade equipment

Repair and warranty service

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Software for Service Centers and Repair Workshops "Torgsoft" is a convenient and efficient solution for automating accounting processes, managing orders, and interacting with clients. 

The "Repair and warranty service" option manages repair requests, work stages, materials, and payments, ensuring a full repair management cycle: from the moment goods are received to their return to the customer. Suitable for service centers and workshops with warranty service.

What types of service centers is the software suitable for?

  • Mono- and multibrand service centers
  • Individual workshops and network centers
  • Field service orders and on-site servicing

Applications:

  • Mobile phone repair
  • Home appliance repair
  • Computer and laptop repair
  • Printer repair and cartridge refilling
  • Workshops for repairing watches, jewelry, musical instruments
  • Repair of bicycles, power tools, generators, and mining farms

Manage the entire order cycle

  • Order Automation. Easy order creation with customer details, issue description, adding materials and services.
  • Expense and Work Accounting. Control of used materials, automatic stock write-off, accounting for expenses and completed work.
  • Status Control. Track all repair stages with statuses (received, in repair, completed) and create custom statuses.
  • Warranty Service. Support for serial number accounting, item exchange or return, warranty extensions.

Automate your service center

  • Financial Control. Accounting for payments, prepayments, and debts, printing receipts and invoices.
  • Document Management. Creating work completion certificates, warranty cards, and barcodes for orders.
  • Item Transfers. Tracking the transfer of items between service centers or technicians.
  • Client Communication. Sending SMS or email notifications about order status changes.
  • Analytics. Statistical reports for analyzing the performance of technicians, financial indicators, and expenses.

Torgsoft as a desktop application:

  • The software is installed on a computer, ensuring uninterrupted work regardless of internet connection.
  • Data is stored locally, increasing information security.
  • Simple configuration for network use: supports multiple locations or remote server connections.

Benefits for service centers:

  • User-friendly interface
  • Quick training for employees
  • Flexible customization to meet business needs
  • Support for a wide range of services and materials

Torgsoft — your reliable assistant for providing quality customer service and efficient business management.

  • Receiving items for repair: entering client data, item information, problem description, and automatic order numbering.
  • Accounting for materials and services: adding materials required for repair with the option to reserve items from stock, tracking expenses and work.
  • Working with warranty items: tracking serial numbers, exchanging items, refunding clients or suppliers, extending warranties.
  • Repair status control: tracking repair stages (receiving, in repair, completed), creating custom statuses, and adding comments.
  • Client communication: sending SMS or email notifications about repair status changes (this function can be configured if needed).
  • Integration with other processes: automatic creation of documents for sales, reservations, or returns.
  • Document printing: receipts, work completion certificates, warranty cards.
  • Item transfers: transferring items between accounting centers or service centers.
ℹ️ The option is purchased for each workstation for individual versions, or one per local network, or one per terminal license server. Available from Torgsoft version 9.1.5 (DB 440) and later.

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