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Accounting software and trade equipment

Service contract

Article p1993

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9480 грн
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    Торгсофт

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    Support

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Service contract — a year without worries

How much does the work of the system administrator? In 2022 a good technician will ask from 15-20 thousand hryvnias per month.

Torgsoft company offers complex system administration and maintenance of accounting software for 9480 hryvnias per year.

With Service Agreement you can promptly solve all the issues related to Torgsoft accounting program, trade equipment, discount system settings and human resource management daily.

The Service Contract has a limit of 15 hours a year. Given that the time is deducted for the actual problem solving by the minute, 15 hours is quite enough.

The service contract with Torgsoft allows you not to hire a system administrator or invite outside specialists.

  • Term: year
  • Time limit: 15 hours.
  • The service agreement may be concluded only by Torgsoft account owners.

Services

1. Help by the program

  • Consultation on the program operation over the phone, in Telegram chat.
  • Configuring sellers' access.
  • Assistance in mastering the program.
  • Restoring work and access to the program.
  • Setting up check and label templates.
  • Setting up payroll accounting for the retail chain.
  • Setting up loyalty systems: discount, bonus and savings systems.
  • Synchronization with the online store.
  • Updating the accounting program.
  • Correction of errors caused by incorrect use of the program.
  • Setting up the "Mobile application".
  • Restoring the database (DB).
  • Creating a range of barcodes and printing of client cards.
  • Analysis of business: profits, revenues, stock status, trading results.
  • Correcting incorrect accounting — costs, revenues, markups and others
  • Changing accounting currency and transferring balances with a new price at a specified rate.
  • Deletion of closed period statistics.
  • Creation and setup of files to import and export data from Excel.

2. Equipment

  • Installing trade equipment with Torgsoft software.
  • Calibration and setup of trade equipment.
  • Consultations on working with the equipment.
  • Recommendations on choosing the computer for work.
  • Finding and installing drivers for the equipment.
  • Setting up and checking the performance of equipment from third parties.
  • Troubleshooting problems with the equipment.
  • Setting up the bank terminal and the fiscal logger.

3. Аdministration

  • Setting up the remote desktop service.
  • Transferring the program to another computer.
  • Configuring routers.
  • Solving operating system (OS) errors.
  • Configuring work of the program in a local network.
  • Configuring VPN.
  • Configuring the firewall.
  • Creating connections to the server.
  • Configuring Remote Application in the server OS in the terminal version of the program.
  • Configuring contact zones to work in local network.
  • Configuring computer power supply for proper work of SQL server services.
  • Configuring disk and directory security to open or restrict access.
  • Configuring automated scripts for operating system maintenance.
  • Optimizing the system: cleaning the registry, stopping resource-intensive services.
  • Configuring automatic data archiving.
  • Installing additional system components to work with Torgsoft.
  • Configuring non-standard ports for system's security.

4. Analyzing

  • Analysis of the efficiency of the operating system and Torgsoft, recommendations for improving the programs.
  • Checking the operating system for viruses, recommendations for elimination.
  • Setting up system security.
  • Analysis of discrepancies and shortcomings.
  • Analysis of employee fraud.
  • Analyzing and fixing deletion of documents and incorrect user actions.
  • Advice and recommendations on record-keeping of the retail chain.
  • Analyzing the movement of goods and warehouse documents.

5. Third-party applications

  • Setting up antivirus programs.
  • Cleaning temporary files, freeing up disk space.
  • Consulting on obtaining a static IP address.
  • Help in setting up SMS-services: TurboSms, Epochta, AlphaSMS
  • Configuring a virtual terminal server to work with Torgsoft: from order placement to issuing the data to connect and work in full.
  • Configuring the Google Disk cloud storage for archiving the Torgsoft database.

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