Discount card verification via SMS confirms the customer's identity with a code from a message during a sale, return, or bonus redemption. This protects discounts and bonuses from unauthorized use and allows the customer to use their privileges even without a physical card. Suitable for retail stores with a bonus or discount loyalty program.
What the Discount Card Verification via SMS option can do
Customer identification without a physical card
- Search by phone number — in the «Sale» and «Return» forms, the salesperson finds the customer by phone number, even if the card is not with them.
- Identity confirmation by code — the customer provides the code from the message, after which the program retrieves their data and applies the discount to the receipt.
- Flexible phone number format — the number can be entered with spaces, hyphens, brackets, with or without the country code; the program recognizes it automatically.
Protection of bonuses and discounts from fraud
- Confirmation of bonus redemption — in the «Sale» and «Trade with invoice issuing» modes, bonuses cannot be redeemed without the correct code.
- Protection against staff abuse — the code is sent to the phone of the real card owner, so the cashier cannot use someone else's discount or bonuses for their own benefit.
- Independent activation of modes — verification is enabled separately for selecting a customer during sale and return, and separately for confirming bonus redemption.
Messages and delivery channels
- Custom message template — the text is configured manually with the required verification code variable.
- Additional variables in the text — for example, the amount of the customer's available bonuses can be inserted into the message.
- SMS or Viber — the code is delivered through a messaging service (for example, TurboSMS, AlphaSMS); TurboSMS additionally supports Viber.
- Delivery despite refusal of advertising — the code is a service message, so it is delivered even to customers who have opted out of advertising mailings.
Convenience and control at the checkout
- Delivery status — the message status is visible in the code entry window, and there is a button to refresh the status.
- Fixed 4-digit code — the program generates a short 4-digit code; the input field does not allow more digits to be entered.
- No repeated messages within one receipt — if bonus redemption in the document has already been confirmed, a repeated SMS is not sent.
The option works as an add-on to your loyalty program — discount cards and bonuses. They can be configured using the Discount Club and Bonuses with a Limited Validity Period options. A separate Mass Messaging to Customers option is not required for verification — the function is independent and has its own message template window.
More about the option: torgsoft.ua/options/sms-verification/
